Terms of Service

These Terms of Service ("Terms") form a legally binding agreement between you and Results Media (ABN 54 660 443 676, "we", "us", "our") and govern your access to and use of Paid Results Media at paid.resultsmedia.au (the "Service"). By creating an account or using the Service you agree to these Terms.

1. The Service

Paid Results Media is a software-as-a-service application that helps paid media teams and clients review Google Ads and Meta Ads performance, create draft ad ideas, prepare audience suggestions, and ask questions about connected advertising data in one workspace.

2. Eligibility and accounts

You must be at least 16 years old to use the Service. You agree to provide accurate registration information, keep your password confidential, and notify us promptly at contact@resultsmedia.au of any suspected unauthorised access. You are responsible for all activity that occurs under your account.

3. Acceptable use

You agree not to:

• use the Service to break any law, infringe any third-party right, or violate any policy of a connected third party such as Google;
• probe, scan, or test the vulnerability of the Service, or breach any of its security or authentication measures;
• attempt to reverse-engineer, decompile, or extract the source code of the Service, except to the extent that this restriction is prohibited by applicable law;
• send automated requests that exceed the rate limits documented in the Service, or otherwise interfere with other users' access;
• upload content that you do not have the right to use, including third-party data you are not authorised to process.

4. Your content and data

You retain ownership of the projects, ad account data, creative briefs, notes, and other content that you upload or create in the Service ("Your Content"). You grant us a non-exclusive licence to host, process, and display Your Content solely so we can provide the Service to you. We do not claim ownership of Your Content and we will not use it for advertising or to train machine learning models.

5. Google services and connected accounts

When you connect Google Ads, our access to and use of information received from Google APIs follows the Google API Services User Data Policy, including the Limited Use requirements. The details are set out in our Privacy Policy. You can disconnect any connected Google account at any time from the project connections screen, or revoke access from your Google Account permissions page.

6. Plans, fees and usage limits

Free, Starter, Pro, and Agency tiers are available. Each tier has documented usage limits (for example connected projects, synced ad accounts, generated creative drafts, and report exports). Paid plans are billed in advance for the elected period. You can cancel a paid plan at any time; cancellation takes effect at the end of the current billing period and we do not provide pro-rata refunds for partial periods unless required by Australian Consumer Law. Prices and limits may change with at least 30 days' notice.

7. Third-party services

The Service relies on third-party providers (including Cloudflare, Google, Meta, and PostHog) and may link to external websites. We are not responsible for the availability, accuracy, or content of those third parties. Your use of a third-party service is subject to the terms and policies of that third party.

8. Suspension and termination

We may suspend or terminate your access to the Service if you materially breach these Terms, if your use poses a security or compliance risk, or if we are required to do so by law. You may stop using the Service at any time and request account deletion by emailing contact@resultsmedia.au. Section 4 (Your content and data), Section 9 (Disclaimer), Section 10 (Liability), Section 11 (Indemnity), and Section 13 (Governing law) survive termination.

9. Disclaimer

Except as required by law, the Service is provided on an "as is" and "as available" basis. We do not warrant that the Service will be uninterrupted, error-free, or that third-party data shown in the Service will be complete or accurate. Paid media recommendations, creative ideas, and metrics are provided to help you make your own advertising decisions; they are not professional advice and do not automatically change any ad account.

10. Liability

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under Australian Consumer Law that cannot be excluded by contract. Subject to that, our aggregate liability arising out of or in connection with the Service is limited to the greater of (a) the fees you paid to us in the 12 months immediately preceding the event giving rise to the liability, or (b) AUD $100. We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or lost data.

11. Indemnity

You agree to indemnify us against any third-party claim arising from Your Content, your use of the Service in breach of these Terms, or your breach of any applicable law.

12. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page shows the most recent revision. We will notify you of material changes inside the app or by email before they take effect. Continued use after a change means you accept the updated Terms.

13. Governing law

These Terms are governed by the laws of Victoria, Australia. You and we submit to the exclusive jurisdiction of the courts of Victoria and the courts competent to hear appeals from them.

14. Contact

Results Media (ABN 54 660 443 676)
Email: contact@resultsmedia.au
Victoria, Australia